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SCSM – Passing Attachments via Web Service e.g. SMA Web Service
Posted on Author stefanroth
If you do automation in a “Microsoft World” you probably start these days with Service Manager and Service Management Automation (SMA). At one point you will have a need for building a connector to another system for exchanging data. One example could be that you need to submit incident data from Service Manager to another […]
SMA – Database Grooming Some Things You Should Know
Posted on Author stefanroth
SMA is Microsoft’s on-premise automation engine and the successor of Opalis / Orchestrator. We have utilized this engine quite a lot and have lots of experience developing PowerShell workflows for SMA. But as every system your need to maintain and pamper it, otherwise it will strike back at some point. We recently experienced such an […]
SCOM 2012 – Monitor SMA Runbook Instance (VSAE Sample MP)
Posted on Author stefanroth
When you are starting to automate processes in your company you soon will find out, that not all runbooks will run for a short time. There are also cases where you need a runbook, which is using a loop to monitor certain things or trigger other runbooks. In other words, there are cases where you […]