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Last week I had to travel to China. So far, I haven’t had any experience with Asian countries nor culture, except of the local Chinese restaurant in Switzerland. What I learned, that there are different ways to visualize common scenarios and how important it is to make the visualization readable and understandable, also for foreigners. […]
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If you do automation in a “Microsoft World” you probably start these days with Service Manager and Service Management Automation (SMA). At one point you will have a need for building a connector to another system for exchanging data. One example could be that you need to submit incident data from Service Manager to another […]