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SMA – Runbooks Not Showing Up (e.g. Cireson SMA Connector)
My colleague and I have been developing runbooks for the past couple of month for automating business services. During this time we have written close to two hundred runbooks. Key application in triggering the runbooks is System Center Service Manager (SCSM) in conjunction with Cireson’s SMA Connector. This works great up to the past month […]
Orchestrator – Getting Data from SCSM via SCORCH to SNMP to SCSM
In this post I would like to show how to interact with Service Manager objects to get information from SNMP devices and put data back into Service Manager. A customer needed a solution to get serial numbers from different network devices into his Service Manager form to have the most valuable data available for those […]
Quick Post – Visio 2013 Stencils Bluish Single-Colored
Today I had some conceptual work to do and as this always involves some fancy Visio diagrams, I ran into a problem which might also could happen to you. Microsoft has released great Windows Server 2012 / Office 365 stencils for Visio 2013. You can find them here. As soon you start Visio and import […]