Configuration Script Service Manager SMA System Center

SCSM – Passing Attachments via Web Service e.g. SMA Web Service

If you do automation in a “Microsoft World” you probably start these days with Service Manager and Service Management Automation (SMA). At one point you will have a need for building a connector to another system for exchanging data. One example could be that you need to submit incident data from Service Manager to another […]

Configuration SMA Troubleshooting

SMA – Runbooks Not Showing Up (e.g. Cireson SMA Connector)

My colleague and I have been developing runbooks for the past couple of month for automating business services. During this time we have written close to two hundred runbooks. Key application in triggering the runbooks is System Center Service Manager (SCSM) in conjunction with Cireson’s SMA Connector. This works great up to the past month […]

Service Manager SMA Troubleshooting

SCSM – SMLets “The criteria could not be parsed. See inner exception for details.”

If you are using the SMLets from codeplex in combination with PowerShell remoting to retrieve information from Service Manager it could well be that you hit this error: The criteria could not be parsed. See inner exception for details.     + CategoryInfo          : OperationStopped: (:) [], InvalidCriteriaException     + FullyQualifiedErrorId : The criteria could not […]