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Orchestrator – Getting Data from SCSM via SCORCH to SNMP to SCSM

In this post I would like to show how to interact with Service Manager objects to get information from SNMP devices and put data back into Service Manager. A customer needed a solution to get serial numbers from different network devices into his Service Manager form to have the most valuable data available for those […]

SCSM – Adding Activities Using SMA / PowerShell Workflow

For the past couple of weeks I have been doing some automation stuff using Service Management Automation (SMA) and therefore PowerShell in conjunction with Service Manager. I like PowerShell very much, especially if I can interact with other systems. As you might know in the “old” days you would use Orchestrator and Service Manager to […]

SCSM – SMLets “The criteria could not be parsed. See inner exception for details.”

If you are using the SMLets from codeplex in combination with PowerShell remoting to retrieve information from Service Manager it could well be that you hit this error: The criteria could not be parsed. See inner exception for details.     + CategoryInfo          : OperationStopped: (:) [], InvalidCriteriaException     + FullyQualifiedErrorId : The criteria could not […]