In my previous post I have written about adding activities to a service request using PowerShell SMLets. Well this just added the “empty” activities / “framework” but the activities were not configured yet. As an example I want to add a SMA runbook activity (using this method) and then apply a pre-configured SMA runbook template […]
Service Manager
SCSM – Adding Activities Using SMA / PowerShell Workflow
For the past couple of weeks I have been doing some automation stuff using Service Management Automation (SMA) and therefore PowerShell in conjunction with Service Manager. I like PowerShell very much, especially if I can interact with other systems. As you might know in the “old” days you would use Orchestrator and Service Manager to […]