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I do currently a lot of automation and today I had a need to change state of a service request. The service request itself was “Closed” and as you might know, you cannot change anything if the work item is set to “Closed”. Because I needed to trigger the runbook activities behind the service request […]
Orchestrator – Getting Data from SCSM via SCORCH to SNMP to SCSM
In this post I would like to show how to interact with Service Manager objects to get information from SNMP devices and put data back into Service Manager. A customer needed a solution to get serial numbers from different network devices into his Service Manager form to have the most valuable data available for those […]
Not monitored Domain Controllers still showing under Windows Computers – Active Directory MP DiscoverAgentOnly
If you are monitoring Active Directory in a multi-domain environment you might only want to monitor certain domain controller because you don’t have the administrative sovereignty nor any permission to access the other systems.In that case you probably installed the SCOM agents to your domain controllers and imported the Active Directory management pack. If so […]