I do currently a lot of automation and today I had a need to change state of a service request. The service request itself was “Closed” and as you might know, you cannot change anything if the work item is set to “Closed”. Because I needed to trigger the runbook activities behind the service request […]
This week Microsoft announced the Microsoft Azure Operational Insights. But what is Azure Operational Insights? Well, it is a cloud based tool which has grown over the past 3 years and it is a good example where you can see how technology evolved.