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SCSM – Set Work Item State / Activity State via PowerShell
Posted on Author stefanroth
I do currently a lot of automation and today I had a need to change state of a service request. The service request itself was “Closed” and as you might know, you cannot change anything if the work item is set to “Closed”. Because I needed to trigger the runbook activities behind the service request […]
Power BI – Introduction Part 1
Posted on Author stefanroth
I had already written in the past, that I like to combine new technologies to build new solutions. There are new technologies coming which might get not that attention yet they would deserve. My recent attention got caught by Power BI. I had some sort of idea what Power BI would be but not in […]
Orchestrator – Getting Data from SCSM via SCORCH to SNMP to SCSM
Posted on Author stefanroth
In this post I would like to show how to interact with Service Manager objects to get information from SNMP devices and put data back into Service Manager. A customer needed a solution to get serial numbers from different network devices into his Service Manager form to have the most valuable data available for those […]