Recommended Service Manager SMA System Center

E2EVC – Session “Business Process Automation – How it is done in a real world scenario”

Everyone talks these days about automation, services and self-service. Rarely you will find a session which is showing you a real world case showing how it is really done. I am happy to speak at the “Experts 2 Experts Virtualization Conference” in Lisbon together with my wingman Stefan Johner The event takes place from November 13th-15th in Novotel Lisboa, Avenida José Malhoa 1 1A 1099-051 Lisbon Portugal.

We will show you what you can do with a self-service portal, System Center Service Manager (SCSM) and Service Management Automation (SMA). In addition we will give you insides how we started the project, things we faced during development and implementation, how the solution works and our “lessons learned”.

If you would like to attend the session, we will be speaking on Friday 13th from 17:10-18:00.


E2EVC Virtualization Conference is a non-commercial, virtualisation community Event.
Our main goal is to bring the best virtualisation experts together to exchange knowledge and to establish new connections. E2EVC is a weekend crammed with presentations, Master Classes and discussions delivered by both virtualisation vendors product teams and independent experts.
Started in 2003 with just 4 people and after 26 very successful events grown to awell-recognized event with over 150 attendees. In the last 12 years and 25 events, our conference has taken place in cities such as Munich, London, Copenhagen, Amsterdam, Barcelona, Berlin, Brussels, Frankfurt, Dublin, Orlando, Paris, Los Angeles, Munich, Nice, Lisbon, Rome, Hamburg, Hong Kong and Vienna. On average we have 30 sessions at each event. Topics are – server, application, desktop, storage virtualisation with products from vendors like Microsoft, VMware, Citrix and many more. Over 25 of the best virtualisation community experts present their topics. Many current virtualisation community leaders participated or still participate in our events. It’s the people that attend, presenters that present and our sponsors who make this event possible.

If you are interested in this event go and check out the website here .

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