If you do automation in a “Microsoft World” you probably start these days with Service Manager and Service Management Automation (SMA). At one point you will have a need for building a connector to another system for exchanging data. One example could be that you need to submit incident data from Service Manager to another […]
There are certain situations respectively alerts where you can not decide to override or not to override. You would like to see the alert for a certain time but then it should disappear after a short time. I think you know what I mean. I am talking about the informational alerts. Those alerts are somehow […]
This week Microsoft announced the Microsoft Azure Operational Insights. But what is Azure Operational Insights? Well, it is a cloud based tool which has grown over the past 3 years and it is a good example where you can see how technology evolved.