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Again one week later, it is time for “Friday Rules”. I can imagine you have been using this rule a lot, so I tried to add some additional information e.g. how you can create custom event logs and events using PowerShell and of how to spice up your alert names. I hope you will enjoy. […]
SCSM – Get Service Request Object From Any Nested Child Runbook Activity
When you are starting to automate stuff in your cloud environment you probably use SMA for automation and Service Manager to trigger the necessary runbooks in SMA. As this is really great stuff you will start facing many new challenges because you have to script in PowerShell to achieve your goals. Depending on your architecture […]
SCSM – Set Work Item State / Activity State via PowerShell
I do currently a lot of automation and today I had a need to change state of a service request. The service request itself was “Closed” and as you might know, you cannot change anything if the work item is set to “Closed”. Because I needed to trigger the runbook activities behind the service request […]