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SCSM – Set Work Item State / Activity State via PowerShell
I do currently a lot of automation and today I had a need to change state of a service request. The service request itself was “Closed” and as you might know, you cannot change anything if the work item is set to “Closed”. Because I needed to trigger the runbook activities behind the service request […]
Azure Monitor – Install AKS Monitoring Grafana Dashboard With Azure AD Integration Using Helm
In my last post I showed you how to configure Kubernetes to configure Azure Monitor scraping to collect Prometheus metrics from a GO application. This time I would like to show you how to present this data properly in a nice dashboard. Luckily Microsoft has just released an awesome looking Grafana template… …which we will […]
SCSM – Adding Activities Using SMA / PowerShell Workflow
For the past couple of weeks I have been doing some automation stuff using Service Management Automation (SMA) and therefore PowerShell in conjunction with Service Manager. I like PowerShell very much, especially if I can interact with other systems. As you might know in the “old” days you would use Orchestrator and Service Manager to […]